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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up menu will open. It contains in-depth information about all the actions that you can perform on the given page. Each popup appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide array of educational videos describing how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our comprehensive Frequently Asked Questions section, which covers questions asked by real customers and offers real solutions. We periodically update our FAQ database with new articles in an attempt to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can contact our great team of client support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you submit will be answered within sixty minutes (the average trouble ticket response time is just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 285729

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com